Define the Problem Statement Copy
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Keeping in mind the given tips, we will refer to the needs and insights that we found out from the empathise stage and draft a problem statement in the following manner:
[User . . . (descriptive)] needs [need . . . (verb)] because [insight. . . (compelling)]
Once done with the aforementioned step, please take some time to share the problem statement with your customer and refine it as per his/her feedback. Thus by the end of the activity in this session you will have drafted a problem statement and also refined it as per the user’s feedback.
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.